Caskory LLC operates this online store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (collectively referred to as the "Services"). Our store is hosted on Shopify Inc., which provides the underlying e-commerce platform that enables us to deliver these Services to you.

This Privacy Policy clearly outlines how Caskory LLC collects, utilizes, safeguards, and discloses your personal information when you visit our website, make a purchase or transaction through our platform, or otherwise communicate with us. If a conflict arises between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern and control regarding our handling of your personal information.

By accessing, browsing, or using any part of our Services, you acknowledge that you have read and thoroughly understand the data collection, utilization, and disclosure practices detailed in this policy.

1. Personal Information We Collect & Process

We define "personal information" as any details that identify you or can reasonably be linked to you or an identifiable individual. This does not include completely anonymized or de-identified data that can no longer be linked to you.

Depending on how you interact with our website, where you reside, and local legal allowances, we collect or process the following specific categories of personal information:

• Contact Identifiers: Your first and last name, physical delivery address, billing address, telephone number, and email address.

• Financial Details: Credit card numbers, debit card numbers, financial account details, payment card expiration dates, payment confirmations, and historical transaction payment records.

• Account Records: Secure account usernames, passwords, security questions/answers, and localized shopping preferences or account settings.

• Commercial Transaction Data: Product items you view, items placed in your cart, wishlist logs, historical item purchases, recorded returns, product exchanges, or order cancellations.

• Communications: Any information or correspondence you include when you submit customer support inquiries, emails, or phone messages to our team.

• Device Identifiers: Technical details regarding the hardware device you use to access our store, browser types, network connections, IP addresses, and other unique system identifiers.

• Network & Usage Logs: Analytics concerning how you interact with our platform, pages visited, specific link clicks, and time elapsed while navigating the Services.

2. Channels & Sources of Personal Information

We gather personal information through the following clear, transparent channels:

• Directly From You: When you manually input information to register a secure account, finalize a product checkout, send our support desk an email, or call our customer phone line.

• Automated Data Capture: As you actively navigate our website, your device automatically transmits system data through the use of tracking cookies, pixel tags, and matching session technologies.

• Verified Third Parties & Service Providers: We securely collect data from technical vendors who act on our behalf—such as e-commerce platform providers, payment gateways, and data analytic services.

3. How We Use Your Personal Information

Caskory LLC utilizes your personal information for transparent, legitimate business operations, including:

• Fulfilling Orders & Services: To execute our customer contract, process secure payments, fulfill product orders, handle the flat-rate shipping of physical items, manage account settings, and facilitate our 7-day return or product exchange policy.

• Customer Communications: To respond promptly to inquiries, provide transactional status updates (such as shipment tracking), and manage our primary business relationship with you.

• Security & System Fraud Prevention: To verify customer identity, protect public safety, monitor for potential malicious behavior, and ensure a completely secure transaction landscape. You are responsible for protecting your account credentials; do not share your login details with others.

• Marketing & Tailored Ad Optimization: To issue promotional text messages, postal mail, or marketing emails (where legally permitted), and to display relevant product recommendations across the internet based on your past search history or cart additions.

• Strict Regulatory Compliance: To abide by federal and state regulations surrounding the retail distribution of alcohol, fulfill lawful subpoenas, coordinate with law enforcement, or defend our legal corporate rights in court.

4. Legitimate Disclosure of Personal Information

We do not sell your personal data for monetary gain. However, under strict data-sharing agreements, we disclose specified personal information to third parties for valid business operations:

• Service Providers & Core Processors: We share data with specialized vendors to handle web hosting (Shopify), data cloud storage, payment gateway routing, order fulfillment, and physical carrier shipping.

• Business & Advertising Partners: We utilize online marketing partners to optimize target advertising tailored to your interests. These third parties handle data under their own respective privacy policies. You may opt out of this shared data use by following the opt-out mechanisms linked below.

• Corporate Reconstruction: In the eventual case of a company merger, corporate acquisition, or asset restructuring, relevant data logs may be securely transferred.

• Legal Enforcement: When strictly mandated by valid legal processes, such as search warrants or court orders, we will disclose information to protect system safety and comply with United States laws.

5. Hosting Infrastructure & Your Relationship with Shopify

Our digital storefront is powered and hosted by Shopify Inc. Shopify automatically processes your personal data to analyze web traffic, prevent fraudulent card transactions, and improve e-commerce stability.

Please note that because Shopify operates globally, your submitted personal information may be safely transferred, processed, and stored outside of your home country or jurisdiction. Shopify also incorporates enhanced analytic tools across its merchant network to evaluate customer trends. To review their robust data protocols or exercise specialized privacy rights through their architecture, please review the Shopify Consumer Privacy Policy and access the Shopify Privacy Portal.

6. External Third-Party Links

Our website may occasionally point to external links, platforms, or tools managed by unaffiliated third parties. We do not govern, review, or guarantee the safety protocols, accuracy, or content of external sites. We highly recommend checking the unique privacy policies of any third-party link before interacting with their services or sharing data.

7. Mandatory Legal Age Restraints & Children's Data

Caskory LLC explicitly serves an adult consumer market. Due to federal and state regulations regarding the sale of alcoholic beverages, all customers and platform users must be a minimum of 21 years of age to purchase products from our store.

Our Services are completely unintended for children. We do not knowingly gather, store, track, sell, or share personal data belonging to minors or individuals below the legal age of majority. If you are a parent or legal guardian and suspect your minor child has submitted data to us, please contact our support email immediately so we can permanently purge the file from our system logs.

8. Data Security, Transmission & Retention

While we employ industry-standard encryption methods to safeguard your information, please be aware that no security architecture is 100% impenetrable. Standard digital data transmissions across the open internet may be vulnerable while actively in transit. We recommend using only secure, encrypted channels when sending confidential details to our team.

We retain your personal information only for as long as strictly necessary to fulfill your active user account, provide seamless e-commerce services, honor our 7-day return timelines, resolve legal disputes, or remain compliant with statutory financial bookkeeping laws.

9. Your Privacy Rights & Global Preferences

Depending on your specific state or location of residence, you may possess the following individual privacy rights regarding your data:

• Right to Access / Know: The right to request an explicit summary of the exact categories and pieces of personal information we maintain about you.

• Right to Delete: The right to request the total deletion of the personal information we have recorded from your interactions.

• Right to Correct: The right to request changes or complete updates to inaccurate or outdated personal files.

• Right to Portability: The right to obtain a downloadable copy of your personal data file in a structured, accessible format.

• Right to Opt-Out of Targeted Ads: The right to direct us not to share your data for third-party targeted advertising purposes.

Managing Preferences & Global Privacy Control (GPC)

• Automated Signals: Our website recognizes the Global Privacy Control (GPC) opt-out preference signal. If your web browser transmits a GPC signal, our system will automatically process it as a request to opt out of data-sharing for targeted advertising on that browser/device. Aside from GPC, our system does not track standard browser "Do Not Track" headers.

• Promotional Unsubscribe: You can instantly opt out of our marketing lists by clicking the "Unsubscribe" hyperlink located at the base of our promotional emails. We will still issue vital, non-promotional messages concerning your product shipments or active orders.

• Exercising Your Rights: To officially submit a privacy request, please contact us via our support channels below. We do not discriminate against any customer for exercising their data privacy rights. To verify your identity before processing requests, we may require proof of identity or an authorized agent documentation form.

10. International Data Transfers

Personal information gathered on our website may be safely transferred, processed, and maintained in countries outside of your primary region. For international customers, including those in the European Economic Area (EEA) or the United Kingdom (UK), we secure data transfers by relying on recognized corporate compliance mechanisms, including the European Commission's Standard Contractual Clauses (SCCs), unless the target region has been deemed to provide an adequate level of protection by competent authorities.

11. Policy Updates & Modifications

We reserve the right to alter or update this Privacy Policy at any time to accurately reflect changes in our operational procedures, e-commerce data frameworks, or updated federal and state privacy statutes. Any modifications will be displayed publicly on this page with an updated "Last Updated" date at the top of the policy.

12. Corporate Contact Information

For explicit questions regarding our data privacy handling, to request details about your stored files, or to submit a privacy request, please connect with us directly:

• Company Name: Caskory LLC

• Phone Number: +1 (619) 402-5573

• Email: sales@caskory.com

• Address: 2228 First Avenue, San Diego, California 92101, US
  

• Hours of Operation (Pacific Time Zone)

  • Monday through Thursday: 7:00 AM – 11:30 PM

  • Friday & Saturday: 7:00 AM – 12:00 AM

  • Sunday: 7:00 AM – 10:00 PM

• Response Time: We aim to respond to all inquiries within 24 hour.
  
  
• Holiday Note: Our office and shipping department are closed on all major public holidays.